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阿里云 Agent Native Cloud — Infra-Platform-Desktop Three-Layer Architecture

Ch11.268 阿里云 Agent Native Cloud — Infra-Platform-Desktop Three-Layer Architecture

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阿里云 Agent Native Cloud

阿里云 Agent Native Cloud is Alibaba Cloud's three-layer architecture for making agents a native enterprise capability. Presented by Zhou Qi (简志), head of Alibaba Cloud's cloud-native application platform, at the World AI Conference, it defines how enterprises can evolve from building individual agent demos to operating agents as controllable, reusable, collaborative, and evolving organizational assets.

Three-Layer Architecture: Infra - Platform - Desktop

Agent Infra

The runtime foundation providing secure, elastic, low-cost execution environments. Core component is Agent Sandbox, with four capabilities: - Ready-to-use templates — Code Interpreter, Browser, AIO, OSWorld from open-source community images - Strong isolation — MicroVM/VM-level compute isolation + network, storage, and session isolation - Low-cost long sessions — Deep sleep, light sleep, and on-demand wake (scale to zero) - High-concurrency elasticity — Sub-second startup for large-scale scheduling - Covers both Function Compute (FC) and Container Compute (ACS) scenarios

Agent Platform

A unified enterprise-grade Agent PaaS control plane with 7 modules: 1. Identity — Unique AgentID with authentication and permission control 2. Gateway — Credential management, zero-touch secrets, security guardrails 3. Policy — Business rule validation and intervention on dangerous operations 4. Asset Registry — Unified management of Agents, MCPs, Tools, and Skills 5. Observability — Call chain, tool chain, decision chain traces 6. Evaluation & Optimization — Drive continuous evolution 7. Version Management — Canary release, rollback, change tracking

Agent Desktop

Powered by Wuying Agentic Computer, providing a 7×24 complete desktop environment covering 80% of enterprise white-collar work scenarios. Supports MCP, CLI, SDK, and OpenAPI for flexible integration.

Key Platform Products

  • AgentRun — High-code Agentic AI infrastructure platform managing runtime, sandbox, models, memory, knowledge bases, credentials, gateway, observability, and evaluation
  • AgentTeams — Multi-agent governance and collaboration supporting Human-to-Agent and Agent-to-Agent workflows, with Leader/Worker agent organization
  • AgentLoop — Full-stack observation, audit, evaluation, experimentation, and continuous optimization

The Five Dimensions of Agent Native

Being "Agent Native" is more than connecting an agent — it's a new production relationship across five dimensions: - Business native — Agents enter critical production workflows and deliver measurable results - Organization native — Clear human-agent collaboration mechanisms - Engineering native — Full lifecycle management of agent construction, release, and reuse - Operations native — Agent observation, evaluation, and continuous optimization - Infrastructure native — Runtime, data, identity, and reliability guarantees

Dogfooding Results

Alibaba Cloud runs 15 agents 7×24 handling development, customer support, and operations — processing 85% of Q&A, reducing operational support time by 90%, and compressing release cycles to 1 day.

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